CASE STUDY

WealthWise Transforms Client Communication with AI

Finance
50-100 employees
Singapore

The Challenge

Managing financial advisory communications:

• Complex financial queries

• Regulatory compliance requirements

• Time-sensitive information

• Portfolio-specific questions

• Market updates and alerts

Our Solution

Financial services chatbot:

• Compliance-aware responses

• Real-time market data integration

• Portfolio-specific insights

• Regulatory documentation

• Secure client communication

Implementation Process

Secure, compliant deployment:

Phase 1: Compliance Setup (4 weeks)

• Regulatory review

• Security implementation

• Data protection setup

Phase 2: Core Features (3 weeks)

• Market data integration

• Portfolio system connection

• Client portal integration

Phase 3: Enhancement (2 weeks)

• Performance optimization

• User feedback integration

• Final compliance check

The Results

60%
Faster response times
95%
Accuracy rate
100%
Compliance maintained
40%
Increase in client satisfaction
"

Ragwire has enabled us to provide instant, accurate responses to client queries while maintaining strict compliance standards. It's transformed our client service capability.

Michelle Tan
Head of Client Services, WealthWise

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